Meeting/Event Information

Dreffs for Success: Hospitality 101

 

August 07, 2018
5:30 PM - 8:30 PM
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The American Hotel Atlanta Downtown - a DoubleTree by Hilton
160 Ted Turner Dr NW
Atlanta, GA 30303
http://doubletree3.hilton.com/en/hotels/georgia/the-american-hotel-atlanta-downtown-a-doubletree-by-hilton-ATLSSDT/index.html
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     Vincent Dreffs is a long-time star on the Nashville Hospitality Scene and we are very excited to have him visit our chapter in August!  A well-known ‘business culture evangelist’, Vincent’s company (Dreffs for Success) focuses on incredible team building skills, outrageous customer service training and the architecture of personal brand building.

     During his visit to Atlanta, Vince will take us back to the basics of our work-place culture with his Hospitality 101 refresher course.  Vince will remind us how to engage employees at every level of our businesses to ensure customer satisfaction.  The simple steps you can train in orientation as well as what to do when something goes wrong.  This class equips the employer and employee with the  tips and tricks to achieving higher customer satisfaction ratings.  And don’t we all need that!!!

 

 

5:30-6:30pm Cocktail Hour/Networking

6:30-7:30pm Educational Component

7:30-8:30pm Dinner/Networking/Raffle

PARKING: Valet Only $12 Per Car

Tickets

$35.00 Full Time Student Guest Ticket (Student ID Required)
$45.00 after 11:59 pm August 2

$25.00 Student Member Ticket
$35.00 after 11:59 pm August 2

$5.00 10 Raffle Tickets

$10.00 25 Raffle Tickets

$3.00 5 Raffle Tickets

$5.00

Donate MARTA card for Atlanta Mission $5.00

$40.00 Member Ticket
$55.00 after 11:59 pm August 2

$60.00 Guest Ticket
$75.00 after 11:59 pm August 2